Deposit Back Office Clerk Senior
Chicago, IL
November 18, 2016
Position Type:
Full Time
Position Description

This position is for a role within Fiserv’s Item Processing Business Process Outsourcing (BPO). The main focus of this associate position will be using proven retail banking back office experience to support and / or perform deposit business process outsourcing services as provided by Fiserv.

Essential Job Responsibilities: 

  • As a Back Office Clerk, associate will display primary support of banking deposit related operational policies (exception processing, adjustment processing, GL balancing etc.) procedures and requirements
  • Supports retail bank’s operations / back office functions
  • Understands Fiserv technologies from an operational perspective
  • Support different bank account types:
    • Checking
    • Savings
    • IRAs
    • Certificates of Deposit
    • Business
    • Trust
  • Ability to perform and support daily operations in the BPO with regard to:◦Account origination, maintenance and closing
    • Daily maintenance activity
    • ACH and REG E
    • Exception handling
    • Reporting
    • Research
    • Conducting financial transactions
    • Credit cards
    • ATMs
    • Escheatment processing
  • Ability to prepare the BPO balance sheet on a daily basis in order to report GL activity and reconcile any discrepancies for corrective action

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:

  • Bachelor’s degree (Business Administration or related) or a minimum of 4 years of retail banking operations / back office experience
  • Must be able to work out of the downtown Chicago office location

Additional Skills/Knowledge:

  • Strong understanding of Banking regulations
  • Takes initiative
  • Analytical thinking
  • Problem analysis and resolution
  • Strong written and verbal communication skills
  • Ability to multi-task
  • Ability to work independently, as well as within a team environment
  • Ability to quickly learn the knowledge of a distinct skill or function and understanding of the organization and work environment

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