DESKSIDE Support Representative - Deskside skill set, support of Hardware/software, Windows environment. Customer facing role, customer service skills, Support of Desktop/laptop/thin client, Windows operating system MAC operating system. Troubleshooting skills, ability to work with all customer levels. This requires a wide range of knowledge including MAC, VDI, Windows 7 and Windows 10. Must be able to communicate clearly and work under pressure
A little about us:
IBM is the world’s largest information technology company with more than 360,000 employees serving clients in 170 countries.