Desktop Support
Location:
Norcross , Georgia
Posted:
November 23, 2017
Reference:
00900-9500896519

Robert Half Technology is actively hiring Desktop Support candidates for open roles in Gainesville, GA.

If interested, please apply and email your resume to alex.bohn@rht.com. Responsibilities • Responsible to deliver outstanding service to both internal and external customers • Resolve customer technology incidents and requests in a timely manner to comply with Service Level Agreements. • Document and clearly communicate technical solutions in a user friendly professional manner. • Install, configure and troubleshoot hardware including but not limited to desktops, laptops, IP phones and peripherals. • Install, configure and troubleshoot software packages, operating systems, and company designed applications. • Record, track and maintain equipment inventory. • Work as part of a team in providing guidance and support to L3 teams. • Recommend proactive measures to reduce overall impact or potential impact of future incidents. • Ability to take on new tasks and learn new technologies in a fast-paced work environment.


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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