Desktop Support
Location:
Palo Alto , California
Posted:
November 18, 2017
Reference:
04812-9500889316

*Please send resume to Shaheen.mehrdad@rht.com or 415-434-4940 ext 29666*

https://www.linkedin.com/in/shaheen-mehrdad-3ab13410/ Duration: 6 CTH Location: Palo Alto - Installation, configuration, and maintenance related to Mac and PC hardware and software - Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally (hardware and software). - Respond and follow up on technical help tickets submitted via phone, email, and walk-ups - This group is ~70 people: 4 direct managers for this group - Doing Desktop - Supporting schools - This group supports ~3,000 users (collectively ~14,000-15,000) - They are big on the team – They do a lot together and support up to 15,000 users together - Experience installing and configuring Windows OS, networked and local printers, and business applications - Independently investigate and implement solutions to technical issues


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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