Desktop Support
Location:
Palo Alto , California
Posted:
November 17, 2017
Reference:
04812-9500889353

*Please send resume to Shaheen.mehrdad@rht.com or 415-434-4940 ext 29666*

https://www.linkedin.com/in/shaheen-mehrdad-3ab13410/ - Excellent problem solving skills in Microsoft Office applications - Experience with IT support ticketing systems - T3 / T2 desktop support services - Network support and analysis - Basic network concepts - Windows and MacOS experience - Ability to work on multiple projects - A lot of internal support - Google Drive, O365, Active Directory - Encryption: Bit locker (i.e. Tell me about encryption in a Windows environment) - Computer set up and deployments - Data transfers, software installs - Challenge them to know policies in cyber security/ encryption (want to know you can articulate in front of customers) - it's huge: all work together and coordinate today although the teams are departmentalized.


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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