Robert Half Technology is looking for a Desktop Support Specialist to support local users in a growing company! To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. This is a great opportunity to work for a well-established and growing company. As the Desktop support Specialist, you will have the opportunity to assist customers with the technical issues they are facing related to their desktops and peripherals. *Please send resume to Shaheen.firstname.lastname@example.org or 415-434-4940 ext 29666* https://www.linkedin.com/in/shaheen-mehrdad-3ab13410/ What you get to do every day: -Respond and follow up on technical help tickets submitted via phone, email, and walk-ups -Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally (hardware and software). -Installation, configuration, and maintenance related to Mac and PC hardware and software -Assisting IT engineering teams with local hands-on troubleshooting and configuration of backend hardware -Independently investigate and implement solutions to technical issues What you bring to the role: -Experience installing and configuring Windows OS, networked and local printers, and business applications -Excellent problem solving skills in Microsoft Office applications -Experience with IT support ticketing systems -We're seeking overall driver who can take customer needs and, working with the right folks, can translate them into IT solutions.