Desktop Support
Wichita , Kansas
November 24, 2016
Job Description

TEKsystems is actively has multiple Desktop Support Technicians. This opportunity is for a long-term contract for a large client in Wichita, KS.

Job Duties:

- Build, deploy, and troubleshoot workstations in an office/manufacturing environment
- Physically unbox, box, and move IT equipment
- Use and help establish work processes. Ensure processes are properly documented
- Document all work requests and resolution actions taken in issue tracking tool
- Escalate unresolved issues to appropriate technical support groups. - Provide hands-on assistance for server, voice, and networking support personnel
- Work with customers to develop strategy for projects
- Provide after-hours support for critical issues
- Basic understanding of PC hardware, server technology, and client side networking
- Basic experience supporting MS Active Directory, MS operating systems, and client software, especially MS Office products
- Strong organizational, time management and communication skills
- Ability to deliver high quality customer service
- Demonstrated drive and initiative to solve problems

Experience Preferred:
  • Desktop Support
  • Windows 7
  • SCCM

For more information, please contact Peter Pham.

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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