Desktop Support
Location:
Fairfield , California
Posted:
November 20, 2017
Reference:
6177849
Position sits in **Fairfield, CA**

Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Must have experience with the following: Advanced Bit Locker Security Suite Administration and Configuration; Intermediate DISA Gold, Army Gold Master Administration and Configuration, PBUSE asset management and tracking, Virtual Private Network configurations and administration, Migration to Windows 10, Active Directory administration and account management, Velocity Server Administration, back-up support to the server team, and Facilities Support Duties (UPS, HVAC, etc.)

Must be 8570 certified.

Designs and defines system architecture for new or existing computer systems.

1. Performs systems development and design work that may include logic design, I/O design, firmware development, model formulation, manufacturing and development cost projections, computer architecture analysis and design, and analog or digital systems engineering.

2. Performs systems modeling, simulation, and analysis.

3. Participates in the upgrading of operating systems and design of systems enhancements.

4. Provides input for documentation on new or existing systems.

5. Develops and conducts tests to ensure systems meet documented user requirements.

6. Identifies, analyzes, and resolves operating/hardware system problems.

7. Provides system/equipment/specialized training and technical guidance.

8. Determines system specifications, input/output processes, and working parameters for hardware/software compatibility.

9. Maintains current knowledge of relevant technology as assigned.

10. Participates in special projects as required.

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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