Desktop Support Analyst
Location:
Phoenix , Arizona
Posted:
October 26, 2016
Reference:
00210-0008894201
Responsible for installation of computer or computer-related equipment and components. Major Job Duties: Test and image desktops and laptops. Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware. Assist Corporate Desk Side Support technicians with large IMAC's. Assure that all tickets requiring follow up work and/or calls receive appropriate attention. Provide technical support to end users via telephone. Back up and burn end user data. Assist in developing and documenting improvements to current processes. Assist coworkers in resolution of end users' technical issues. Assist coworkers in the execution of established processes and escalations. Test, image and clean PC's, laptop, monitors, printers, and other related hardware. 2 years of hands on technical knowledge of laptop and desktop design and software installation required. Skills and Competencies: Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Possess 1 to 2 years experience in a break/fix environment. Able to lift and palletize heavy equipment. (PC's, monitors, printers.) If interested, please contact Michael Casas @ Michael.Casas@rht.com or via phone at 602.224.2486

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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