Desktop Support Analyst
Chicago , Illinois
December 16, 2017

Robert Half Technology is looking for a Desktop Support Analyst with the ability to communicate complex technical information to non-technical users in an understandable and concise format to support the work of a company in the Advertising field. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the position for you. This Desktop Support Analyst position, which is a full-time opportunity, is located in the Chicago, Illinois, area. Major responsibilities - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Trace equipment inventory and team up on potential purchases - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Offer computer desktop support to local remote locations in accordance with established policies and procedures - hardware repairs with the appropriate vendors - Lead and execute technology implementation projects - Settle computer problems, and offer suggestions on appropriate action/solutions - Interact regularly and effectively with ticket submitters - Ensure the integrity of all electronic data records by following company quality standards - Create records of daily data communication transactions, issues and remedial actions taken or installation activities

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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