Desktop Support Analyst
Location:
Deerfield , Illinois
Posted:
September 11, 2017
Reference:
01340-0009245496

Robert Half Technology is looking for a Desktop Support Analyst with the ability to communicate complex technical information to non-technical users in an understandable and concise format to support the work of a company in the Hi Tech Engineering field. Problem solvers who enjoy working in a challenging and positive environment may do well in this position. This Desktop Support Analyst role is a long term temporary opportunity based in the Deerfield, Illinois, area. Key responsibilities - Match hardware repairs with the appropriate vendors - Solve computer problems, and implement appropriate action/solutions - Lead and execute technology implementation projects - Interface regularly and effectively with ticket submitters - Offer computer desktop support to local remote locations in accordance with established policies and procedures - Verify the integrity of all electronic data records by following company quality standards - Retain, investigate, and restore computer systems, hardware, printers, and computer peripherals - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Review equipment inventory and collaborate on potential purchases


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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