Desktop Support Analyst
Location:
Forest Park , Illinois
Posted:
November 17, 2017
Reference:
01340-0010180503

Robert Half Technology is scouting out talented Desktop Support Analysts who are able to relay difficult technical information to non-technical users in an easily understandable and concise format for a company in the Non-Profit industry. This role is best suited for problem solvers who prefer to work in a challenging and positive environment. Located in the Forest Park, Illinois, area, this Desktop Support Analyst role is short term temporary-to-fulltime in nature. Interested candidates should forward their resume to matt.bird@rht.com What you get to do every single day - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Monitor equipment inventory and band together with others on potential purchases - Coordinate hardware repairs with the appropriate vendors - Create records of daily data communication transactions, issues and remedial actions taken or installation activities - Meet regularly and effectively with ticket submitters - Provide computer desktop support to local remote locations in accordance with established policies and procedures - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Resolve computer problems, and give guidance on appropriate action/solutions - Pilot and see through technology implementation projects - Ensure the integrity of all electronic data records by following company quality standards


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

Know someone who would be interested in this job? Share it with your network.