Desktop Support Analyst
Location:
Des Moines , Iowa
Posted:
October 16, 2017
Reference:
01500-0010102617

Robert Half Technology is looking for a Desktop Support Analyst with the ability to communicate complex technical information to non-technical users in an understandable and concise format to support the work of a company in the Healthcare/NHS field. Problem solvers who prefer to work in a challenging and positive environment may succeed this role. Located in the Des Moines, Iowa, area, this Desktop Support Analyst role is long term temporary in nature. Responsibilities - Interface regularly and effectively with ticket submitters - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Deliver computer desktop support to local remote locations in accordance with established policies and procedures - Solve computer problems, and implement appropriate action/solutions - Own and carry out technology implementation projects - Match hardware repairs with the appropriate vendors - Ensure the integrity of all electronic data records by following company quality standards - Create records of daily data communication transactions, issues and remedial actions taken or installation activities - Review equipment inventory and collaborate on potential purchases - Administer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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