Desktop Support Analyst

If you excel at explaining intricate technical information to the non-technical user, this job could be for you. Driven individuals who are most productive in an active and positive environment will be the best fit for this position. Robert Half Technology has a Desktop Support Technician role with a company in the Construction/Contractor industry that may be the position for you, if that's you. We encourage motivated candidates with effective problem-solving abilities to apply. This Desktop Support Analyst role is a long term temporary opportunity based in the Towson, Maryland, area. Please send your resume to

How you will make an impact

- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Offer computer desktop support in accordance with established policies and procedures

- hardware repairs with the appropriate vendors

- Fix computer problems, and recommend appropriate action/solutions

- Develop records of daily data communication transactions, issues and remedial actions taken or installation activities

- Be in contact regularly and effectively with ticket submitters

- Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals

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