Desktop Support Analyst
Burlington , Massachusetts
November 20, 2017

Robert Half Technology is seeking a Desktop Support Technician who is able to convey complicated technical information to non-technical users in a simple and concise format. This role is best suited for problem solvers who prefer to work in a challenging and positive environment. Located in the Burlington, Massachusetts, area, this Desktop Support Technician role is long term temporary in nature. Key responsibilities - Match hardware repairs with the appropriate vendors - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Meet regularly and effectively with ticket submitters - Verify the integrity of all electronic data records by following company quality standards - Review equipment inventory and collaborate on potential purchases - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Lead and execute technology implementation projects - Deliver computer desktop support to local remote locations in accordance with established policies and procedures - Solve computer problems, and implement appropriate action/solutions

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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