Desktop Support Analyst
Southfield , Michigan
November 19, 2017

Robert Half Technology is looking for a Desktop Support Analyst with the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this role. This Desktop Support Analyst position, which is a long term temporary-to-fulltime opportunity, is located in the Southfield, Michigan, area. Your responsibilities in this role - Develop records of daily data communication transactions, issues and remedial actions taken or installation activities - Supply computer desktop support to local remote locations in accordance with established policies and procedures - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Monitor equipment inventory and band together with others on potential purchases - Fix computer problems, and recommend appropriate action/solutions - Pilot and see through technology implementation projects - Interact regularly and effectively with ticket submitters - hardware repairs with the appropriate vendors - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Uphold the integrity of all electronic data records by following company quality standards

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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