Desktop Support Analyst
Grand Rapids , Michigan
November 23, 2017

Robert Half Technology is looking for a talented Desktop Support Analyst who is able to communicate complex technical information to non-technical users in an easily understandable and concise format. If you are a problem solver who enjoys working in a challenging and positive environment, this may be the position for you. Located in the Grand Rapids, Michigan, area, this Desktop Support Analyst role is full-time in nature. Major responsibilities - Deliver computer desktop support to local remote locations in accordance with established policies and procedures - Fix computer problems, and recommend appropriate action/solutions - Review equipment inventory and collaborate on potential purchases - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - hardware repairs with the appropriate vendors - Curate records of daily data communication transactions, issues and remedial actions taken or installation activities - Manage and complete technology implementation projects - Make certain the soundness of all electronic data records by following company quality standards - Be in contact regularly and effectively with ticket submitters

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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