Desktop Support Analyst
Location:
Philadelphia , Pennsylvania
Posted:
October 26, 2016
Reference:
03710-0008903663
Currently hiring a Desktop Support Analyst in Northeast Philadelphia. If interested in the Desktop Support Analyst email christopher.dilullo@rht.com Job Requirements: • Provide effective "help desk" support for data network users • Performing onsite hardware and software moves, additions, maintenance and changes • Ensuring the data network and all related equipment are in working order • Providing efficient and timely responses and repairs to all trouble reports related to the communications network • Maintaining a software and hardware inventory • Maintaining an adequate consumables inventory (backup tapes, toners, etc.) • Maintaining facility security systems (camera and mag lock systems) • Maintaining facility phone systems (digital and VOIP phone systems) • Changing server backup tapes daily and maintain the tape libraries • Maintaining records on repairs, downtime, changes, updates • Completing other duties as assigned by the IT Director Preferred Knowledge: • Operating systems, including WINDOWS XP, 7, 8, 2003 and 2008 Server • Methods, materials, tools and practices used to install, maintain and enhance information system functions including the network, workstations, servers, and telephony peripherals • Operation, capabilities and relationship of microcomputers, telephone, and attached peripherals in both LAN and WAN environments • Troubleshooting methods, practices, and documentation used in network, work stats, software, and hardware malfunctions, including techniques in problem resolution • Information systems and modern technological practices • Computer lab environment, security, door locking systems Currently hiring a Desktop Support Analyst in Northeast Philadelphia. If interested in the Desktop Support Analyst email christopher.dilullo@rht.com

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Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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