Desktop Support II
San Mateo , California
October 19, 2017

Robert Half Technology is looking for a desktop support technician with the ability to present complex technical information to non-technical users in an understandable and concise format. If you're a self-motivated problem solver who loves to work in a dynamic and positive environment, this may be the role for you. Please send resume to 415-434-4940 ext 29666* Please add me on LinkedIn as I update my status with our new job orders What you get to do every single day - Provide computer desktop support to local remote locations in accordance with established policies and procedures - Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals - Coordinate hardware repairs with the appropriate vendors - Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Ensures the integrity of all electronic data records by following company quality standards - Track equipment inventory and collaborate on potential purchases - Own and execute technology implementation projects - Resolve computer problems, and advise/implement appropriate action/solutions - Communicate regularly and effectively with ticket submitters - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities What you bring to the role - Bachelor's degree in Computer Science or technical degree preferred - 2-4 years related experience - Ability to write reports, business correspondence, user instructions, and procedure manuals - 90% MAC - 10% Windows - Help on board - understands networking - help with WIFI issues

A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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