Robert Half Technology is looking for a motivated and ambitious Desktop Support Specialist to support local users in a growing company! To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. This is a great opportunity to work for a well-established and growing company in the San Mateo. As the Desktop support Specialist, you will have the opportunity to assist customers with the technical issues they are facing related to their desktops and peripherals. Please send resume to Shaheen.email@example.com 415-434-4940 ext 29666* Please add me on LinkedIn as I update my status with our new job orders https://www.linkedin.com/in/shaheen-mehrdad-3ab13410/ What you get to do every day: -Respond and follow up on technical help tickets submitted via phone, email, and walk-ups -Provide IT support for Windows, Microsoft Office, and a variety of other applications used internally (hardware and software). -Installation, configuration, and maintenance related to Mac and PC hardware and software -Assisting IT engineering teams with local hands-on troubleshooting and configuration of backend hardware -Independently investigate and implement solutions to technical issues What you bring to the role: -Experience installing and configuring Windows OS, networked and local printers, and business applications -Excellent problem solving skills in Microsoft Office applications -Experience with IT support ticketing systems -We're seeking an overall driver who can take customer needs and, working with the right folks, can translate them into IT solutions.