Robert Half Technology is currently interviewing for a Tier II Support position for a very well known client in Downtown Cleveland. The successful candidate will have 3+ years of experience in end user support over the phone, utilizing remote desktop, and deskside support as well. Experience troubleshooting complex MS Office issues, as well as providing 1st call resolution with no escalation points for OS issues and general PC troubleshooting issues is a requirement. Any experience with Active Directory or New PC imaging and deployment is a strong plus.
To learn more about this opportunity, please call us at 216-621-6633
A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.