Digital Product Manager, Card Partnerships

  • Company: Capital One
  • Location: Chicago, Illinois
  • Posted: January 07, 2017
  • Reference ID: R16845
77 West Wacker Dr (35012), United States of America, Chicago, Illinois

Digital Product Manager, Card Partnerships

We seek a rising star to build Capital One’s Partnerships Flex Team. We’re looking for a strategic thinker to help card partners shape the future of retail experience. Are you…

•    Motivated by the opportunity to develop human centered products and services that address business challenges and delight millions of consumers?
•    Comfortable leading small teams from the ambiguity of identifying consumer needs to the clarity of defining compelling and grounded solutions?
•    A natural ambassador of design thinking with experience teaching, coaching, and mentoring others?

As Product Manager on the Partnerships Flex Team, you will…

•    Scope and lead projects with card partners that move from discovery research to synthesis, ideation, design, and testing of new product concepts.
•    Provide team leadership to inspire, coordinate and deliver results.
•    Bring a strong track record of collaboration with designers, researchers, strategists, prototypers, and business types.
•    Generate clarifying insights and find the common thread in varied - and sometimes conflicting - inputs (data, qualitative feedback, hypothesis, etc.)
•    Share discoveries, influence stakeholders, and create energy around ideas and initiatives.
•    Strategically balance the overarching customer experience with product roadmaps, business rationale, partner priorities, etc.
•    Provide direction on and contribute to the development, testing, and refinement of physical, digital, and space UX prototypes.
•    Be an experienced facilitator with the ability to balance conversation within cross-functional groups and drive toward consensus.
•    Manage multiple stakeholder needs, interests, priorities, and expectations effectively and sensitively.

Basic Qualifications:
•    Bachelor’s Degree from an accredited college or university or military experience.
•    At least 5 years of experience in Design Strategy and/or UX Design with innovative companies.
•    At least 1 year of experience leading consulting engagements.

Preferred Qualifications:
•    Master’s Degree from an accredited college or university.
•    2 years of experience with a Digital Product & Services company.
•    Experience teaching design thinking, human centered design, design research, etc.
•    Excellent writer and communicator.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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