DIGITAL Product Manager (IT)
Phoenix , Arizona
December 18, 2017
Job Responsibilities

PetSmart is aggressively accelerating its digital capabilities and we are looking forstrong, experienced leaders who can drive usforward. The IT Product Manager- Digital is an exciting position responsible for leading the delivery of our ecommerce site. We are seeking a strong technical individual who will lead agile teams to deliver projects on time with a high degree of quality while ensuring that daily operations of the application are stable. Successful candidates must be able to communicate clearly and effectively to technical, business, and executive stakeholders.

* Relocation Assistance Available

Duties and Responsibilities:
  • Enable the development and provide oversight of our product release schedule for all initiatives
  • Work closely with product management, development, QA, and others to deliver a valuable, high quality product
  • Escalate decisions to product owners and sponsors as necessary
  • Partner with businessstakeholders to determine the goals and requirements of the program
  • Manage analyst team to develop complete, accurate, unambiguous requirements/stories in support of the program
  • Responsible for operational support, performance monitoring and automated testing
  • Manage risks and resolve issues affecting scope, quality, and schedule
  • Lead the team to work in a collaborative, customer-focused environment
  • Direct analyst and QA activities to deliver product effectively
  • Develops relevant artifacts for communication, direction, delivery, quality, and solutions
  • Analyzes potential partner relationships for the product
  • Stayup to date on industry trends to provide insights and recommendations for the roadmap

Required Skills/Experience:
  • 5+ years of experience leading teams that have delivered successful software products
  • System thinker who is able to understand and discuss high level system diagrams to understand impact on solution design
  • Strong understanding/experience in modern web development and ecommerce architecture
  • Technical delivery experience in an agile environment
  • Understanding of the interplay between QA automation and continuous integration/continuous delivery
  • Interpersonal skills - strong partnering/relationship building abilities and effective communication with small and large groups
  • Ability to understand technical concepts and evaluate tradeoffs
  • Ability to thrive in an ambiguous, fast-paced environment operating at both a strategic and tactical level
  • Familiarity with major ecommerce platforms like Demandware, Hybris, Magento, ATG, etc.
  • Excellent written and verbal communication skills
  • Bachelor's Degree in Computer Science/MIS expected
  • Understanding of modern software development practices and QA best practices
  • Experience with JIRA, automation tools, testing software

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A little about us:
If you're a devoted pet parent or an animal lover, you'll find a company that truly supports its associates and empowers them to succeed. Join us to help create a better world for pets and our pet parents.

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