Digital Product Owner - Enterprise Customer
The Enterprise Digital API Team at Capital One offers a unique opportunity to work within an entrepreneurial team yet have the resources and tools of a larger company. Our group is driving enhancements both within and across many Capital One lines of business. You will have the opportunity to play a pivotal role in improving the online customer experience for users of Credit Card, Banking and other Capital One products.
The Enterprise Digital API Product Manager is responsible for strategic product initiatives and associated customer experience, from idea to rollout. The product manager will work closely with servicing experience teams to identify and develop new product enhancements, perform business case analysis, obtain acceptance from stakeholders for the recommended initiative, document requirements, and prioritize the enhancement within a combined delivery roadmap. Our Product Managers collaborate with the UI design, marketing, analytics, branding, technology, compliance/legal, operations, and lines of business stakeholders to understand the feasibility and subsequent deliverability of the solution.
The Enterprise Digital API Product Manager role requires a mastery of product & project management, an instinct for developing compelling user interfaces and user experiences, optimized to financial products, and the technical aptitude to collaborate with technology development teams. The Digital Product Manager will be proficient in agile development practices and must have experience as a “product owner” in an agile team. Product managers must have a fun and energetic personality with a “make it happen” attitude.
Duties and Responsibilities:
The successful candidate will be able to understand customer expectations; authentication security industry best practices; current gaps & technical constraints; participate in developing the roadmap; drive requirements and ultimately partner with IT Delivery, Operations, enterprise teams (e.g. Legal, Compliance). The Product Manager will be responsible for communicating within the cross-functional team and on behalf of the team to stakeholders and executives.
The ideal candidate will possess:
- Bachelor's Degree or Military Experience
- At least 3 years in Digital Product Management
- At least 2 years of team management experience
Preferred Qualifications :
- Master's Degree in Business, Marketing or Business Administration (MBA)
- New Product Development certification (NPDP)
- Business to Consumer (B2C) Product Management background
- 5 years in Digital Product Management
- 5 years of team management experience
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.