Director, Insight Generation
Are you a technology visionary with passion, drive, and organization? Do you want to develop technologies that generate helpful, unexpected insights that empower customers? Capital One is seeking a Director of Insight Generation to lead a highly specialized team to create an Insight Generation Platform.
You will work with our lines of business and data specialists to develop a platform that uses machine learning to deliver actionable insights and advice based on customer data, streaming transaction/authorization data, and natural language interactions with our intelligent assistants and social media touchpoints.
You will develop a technology for unlocking insights that help customers, increase transparency, improve customer satisfaction, and impact key performance indicators.
You have significant experience in data science, machine learning, deep learning, neural networks, insight generation, insight actioning, recommendation systems, advisory systems, predictive analytics, customer relationship management, social media monitoring, data integration, data mining, data analysis, text mining, and/or text analytics.
You have a track record of delivering systems that work with realtime data in a large enterprise.
You are familiar with linear algebra, probability theory, numerical computation, and statistical natural language processing.
You have impeccable people and communication skills.
You are able to honor a complex stakeholder environment while staying focused on formulating and executing your vision.
Bachelor Degree in Computer Science, Mathematics, Statistics, or Military experience
At least 7 years experience with data science and machine learning.
At least 7 years experience delivering large, complex systems into production.
At least 5 years experience in people management.
At least 5 years experience with realtime data, stream processing, and messaging.
At least 5 years experience with agile software development, public cloud, and open source technologies.
Masters or Ph.D. degree.
5 years experience with deep learning and neural networks.
5 years experience with insight generation.
5 years experience with banking and credit card products.
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.