Director, IT Asset Management

  • Company: Visa
  • Posted: April 15, 2017
  • Reference ID: 107236589
Company Description
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind - making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description
The Global IT Asset Management Team is part of Visa's Technology Management organization. Accurate and timely IT Asset Management (ITAM) enables key corporate priorities by controlling costs, enhancing operational efficiency, ensuring regulatory compliance, and mitigating security & financial risks. ITAM objectives include: tracking and managing IT assets (hardware & software) throughout their life cycle, ensuring logical and consistent operational processes are defined and standard systems are implemented to acquire and maintain IT assets, ensuring accurate and complete asset information is available to supply financial reporting, enhance business decision-making, improve time-to-market, manage asset-related liabilities and risks, & improve customer service and responsiveness, and establishing a foundation for services including Information Security, Configuration Management, Inventory Management, Release, Incident, Change and Problem Management, Service Costing, Compliance Management, Budgeting and Forecasting.


Lead the IT Asset Management function with respect to cost, control, compliance, and business objectives. Establish a best in class Asset Management group that has deep knowledge of software/hardware vendor contracts and license terms & conditions, drives cost and usage optimization programs, establishes sound governance practices and promotes and contributes to the continuous improvement and best practices of an Asset Management program.

  • Development and execution of core team services including data access, gathering, interpretation, analysis, and reporting.

  • Interpret Visa's software license agreements and identify rules, obligations, and product metrics to ensure compliance with all software licenses agreements and software usage. Translate technical data elements to capture license compliance.

  • Verify software deployment data by combination of discussions with the line of business owners and leveraging of software discovery tools, identifying under-deployments for potential cost savings and over-deployments that require the acquisition of additional rights.

  • Assist business line staff in monitoring and ensuring software contract compliance and performance between departments and vendors. Work with team leadership, business groups, and accounting staff to analyze and resolve complex issues associated with software licensing rights. Ensure technical staff can deploy software.

  • Monitor software maintenance renewal requirements, coordinating with software owners on operational requirements.

  • Gather requirements and develop reports for internal customers. As part of the vendor scorecard process, facilitates and participates regularly in meetings and discussions between the vendor and appropriate System and/or customer resources.

  • Develop, implement, and refine software asset management policies, processes and procedures. Contribute to software process improvements and automation.

  • Execute Policy and Process in support of ITAM Program goals. Promote the IT Asset Management program and assist in setting program goals.

  • Take an active role in achieving operational effectiveness.

  • Provide technical expertise and support for projects and audits.

  • Qualifications

  • Education Required: Undergraduate Degree in Computer Science, Engineering, or related major

  • 5-8 yrs experience in a software audit, software consulting role or ITAM leadership role.

  • ITIL, CSAM, CISA, and/or CISSP certifications (preferred)

  • Knowledge of complex vendor software contracts, licensing terminology, and software licensing rights, especially for major software vendors (IBM, Oracle, CA, Microsoft). Must be able to interpret, analyze, & summarize contracts, and evaluate pricing & licensing proposals.

  • Experience in conducting software vendor audits and negotiations on behalf of a software vendor or for a 'Big 4' firm.

  • Knowledge of the information system environment, including both hardware and software. Understanding of key physical & virtual open systems and mainframe hardware data attributes (processors, cores, LPARs, etc.).

  • Ability to analyze software discovery data and configure/create discovery tools/scripts.

  • Proven results in software cost avoidance/savings.

  • Advanced Excel skills.

  • Knowledge of VMware Virtual Center, Microsoft SCCM, BDNA Discover, BDNA Normalize, Flexera FlexNet Manager Platform, and Active Directory, as well as Unix/Windows Operating systems and networking.

  • Advanced interpersonal skills � ability to work effectively with internal contacts and vendors.

  • Strong communication and presentation skills.

  • Demonstrated leadership skills.

  • Additional Information
    Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.
    All your information will be kept confidential according to EEO guidelines.

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