Director of IT
Location:
Maryland Heights , Missouri
Posted:
November 18, 2017
Reference:
189754BR
JOB SUMMARY
Responsible for directing and implementing corporate IT initiatives that support the strategy and goals of the corporation. Organizes and directs IT functions, including local area network and wide area network hardware and software, infrastructure development and maintenance, applications programming/analysis and enterprise systems development and administration. Implements IT standards, policies and/or master plan for the IT function. Guides the development and acquisition of new technologies and tools to improve the organization's internal operations and data delivery. Continually evaluates technology strategies. Implements new technological directions. Guides the organization in their deployment. Advises IT leadership of enhancements to existing applications and implementation of new systems. Provides strategic guidance and technical assistance to IT staff and business partners.


MAJOR DUTIES AND RESPONSIBILITIES
The IT Ordering Team develops and maintains multiple Buyflows to support sales channels across Residential and Small Business segments for Charter including spectrum.com. It is a fast-paced culture with multiple stakeholders and priorities requiring a leader who brings a consultative business approach to technical solutions.

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge

Operations:
  • Issues Management
  • Drive the continuous feedback loop to resolve issues and prevent further outages
  • Trending of transactional and platform analytics, dashboard ownership
  • Ownership of delivery tools (aha/jira/puppet/Jenkins) and monitoring tools (AppDynamics/Splunk)
  • Drive standard process, governance, and continuous process improvements across the teams including build and deployment processes
  • Actively Champion best practices amongst people, process and technology within ecommerce delivery
QA
  • Conduct Code Reviews
  • Develop Runbook to guide plan for releases/maintenance
  • Drive DR Plan and PCI compliance
  • Responsible for platform performance, resiliency and ability to scale
  • Constantly look for improvement processes and tools to ensure processes and program delivery quality and scalability and speed to market

Education
BA/BS in Information Technology, Computer Science, MIS or related field or equivalent work experience

Related Work Experience Number of Years
IT work experience 7-10
Leadership experience 5-7
Project management experience 3-5


WORKING CONDITIONS
Office environment


EOE Race/Sex/Vet/Disability
Charter is an equal opportunity employer that complies with the laws and regulations set forth in the following EEO Is the Law poster: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
Charter is committed to diversity, and values the ways in which we are different.

A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.

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