Director of Coding
Dallas , Texas
December 16, 2017
Parallon's Mission:
We serve and enable those who care for and improve human life in their communities.

Parallon, a division of HCA, is an industry-leading provider of patient financial and revenue cycle services to acute care providers across the United States. We are dedicated to our values and passionate about finding future leaders for our fast-growing divisions in the Dallas/Fort Worth area. Although we are the largest healthcare provider in the world and experts and leaders in revenue cycle services, we maintain a people-first culture and sense of community.

The Coding Director is responsible for assisting in the development and evolution of the overall strategy for the Company's coding operations in the Health Information Management Service Center (HSC). The Coding Director is responsible for overall coding compliance and daily coding operations for the HSC including management of coding specific unbilled functions. The Coding Director interprets policies and procedures, recommends changes as appropriate, and provides relevant feedback. The Coding Director assists the HSC COO with the oversight and implementation of HSC planning, service level agreements, budgets, workflow processes and internal controls. This person serves as a key promoter of the HSC and is responsible for setting the tone of the center as a service organization, continuously seeking to understand, meet and exceed customer expectations and needs.

Duties include, but are not limited to:
  • Responsible for HSC coding operations, ensuring timeliness, accuracy, completeness, consistency, compliance and standards fulfillment as defined in HSC Service Level Agreements (SLAs)
  • Contributes to the development of strategic direction of HIM at HCA
  • Coaches and provides overall guidance to the HSC coding team to resolve internal and external issues; help resolve dysfunctional behavior within functional area(s); discipline and counsel staff as necessary
  • Monitors HIM coding performance according to productivity and quality standards as defined in job descriptions and SLAs
  • Manages and motivates HSC coding staff
  • Assists in the development and management of strategy, specific goals, objectives, budgets and performance standards for the HSC
  • Proactively manages, including corresponding communications and escalation paths, significant issues in HIM coding processes (e.g., coding backlogs, HIM coding delays, abstracting backlogs, and data discrepancies), status of projects, barriers and successes

Knowledge, Skills & Abilities
  • Leadership - leads individuals and groups toward identified outcomes, setting high performance standards and delivering quality services
  • Critical Thinking - actively and skillfully conceptualizing, applying, analyzing, synthesizing or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning or communication as a guide to belief and action
  • Building and Maintaining Strategic Working Relationships - develops collaborative relationships to facilitate the accomplishment of work goals. Possesses excellent interpersonal skills in building, negotiating and maintaining crucial relationships
  • Building Trust - interacts with others in a way that gives them confidence in one's intentions and those of the organization
  • Effective Operational Decision Making - relating and comparing; securing relevant information and identifying key issues; committing to an action after developing alternative courses of action that take into consideration resources, constraints, and organizational values
  • Conceptual Thinking - ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations. Includes using creative, conceptual or inductive reasoning
  • Change Leadership - continuously seeking and encouraging others to seek opportunities for different and innovative approaches to addressing organizational problems and opportunities
  • Adaptability - maintaining effectiveness when experiencing major changes in work tasks or the work environment; able to adapt to change in environment and/or circumstances with a positive outlook; and adjusting effectively to work within new work structures, processes, requirements, or cultures
  • Initiative - independently takes prompt proactive steps towards problem resolution
  • Managing Conflict - dealing effectively with others in an antagonistic situation; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people
  • Energy - consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operates with vigor, effectiveness, and determination over extended periods of time
  • Stress Tolerance - maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization
  • Organization - proactively prioritizes initiatives, effectively manages resources and keen ability to multi-task
  • Communication - communicates clearly, proactively and concisely with all key stakeholders
  • Customer Orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations. Cultivating strategic customer relationships and ensuring that the customer perspective is the driving force behind all value-added business activities
  • Work Independently - is self-supporting; not needing to rely on others to complete a job
  • Facilitation - ability to facilitate small to large groups of people at various organizational levels for purposes of planning, problem solving, or strategy development
  • PC Skills - demonstrates proficiency in Microsoft Office applications and others as required
  • Tactical Execution - oversees the development, deployment and direction of complex programs and processes
  • Coding Technical Skills- regulatory coding (ICD-10-CM, ICD-10-PCS, ICD-9-CM, CPT-4, HCPCS, APCs and MS-DRGs) knowledge
  • Policies & Procedures - articulates knowledge and understanding of organizational policies, procedures and systems
  • Financial Management - applies tools and processes to successfully manage to budget
  • Project Management - assesses work activities and allocates resources appropriately
  • Bachelor's degree required, preferably in HIM
  • Minimum 6 years acute care HIM recent inpatient and outpatient coding experience strongly preferred
  • Minimum 5 years healthcare management/leadership required
  • Experience managing a large coding pool and/or coding reviewer pool strongly preferred
  • Consulting or proven work experience in areas of process transformation, process reengineering, shared services, change management and project management a plus
Certificates/License - RHIA and CCS required.

At Parallon, every employee is a valued member of our organization. You can expect to receive competitive salary, ongoing professional development, comprehensive benefits package, performance bonuses and more!

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A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom

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