The Director of Omnichannel Merchandising will lead the definition and development of an omnichannel merchandising strategy in a high growth channel. As an extension of the front store team, this leader will define the digital business unit growth strategies that create multi channel customer behavior, drive higher share of wallet and higher lifetime
value. The Director will work closely with the front store, marketing and digital teams to build a leading digital commerce experience. The Director of Omnichannel Merchandising is a critical role responsible for leading e-commerce and omnichannel growth including new convenience fulfillment options.
CVS Health is embarking on a bold digital agenda to transform health care and empower millions of customers on their path to better health. We are creating innovative digital solutions that will make health care more accessible, more
integrated and more reliable for more people, online and in our stores. We are looking for passionate, driven people who want to join a high energy and growing team to make a difference in customers’ lives and who want to be on the
ground floor of digital innovation that aims to reinvent what a pharmacy and a health care company can be.
Must be able to work effectively with all levels within the organization including marketing, merchandising, finance and operations. The position will manage direct reports.
Specific responsibilities include:
Lead strategy and implementation for key digital merchandising work streams that will drive breakthrough omnichannel performance
Develop merchandising and promotion strategies across e-commerce and new multi-channel initiatives such as curbside pickup
Lead content strategy and execution for an elevated Beauty experience
Manage merchandising and shopping experience for multiple initiatives to achieve omnichannel sales and margin goals In close collaboration with marketing and content development teams, drive and co-lead go-to-market planning to drive the business
Partner with analytics and optimization teams to synthesize complex web data, product performance and voice of customer data to form actionable insights to accelerate growth 468286
A little about us: