Director of Patient Safety

Ocala Health is the health organization which encompasses Ocala Regional Medical Center , a 200-bed facility located in the heart of Ocala, and West Marion Community Hospital , a 94-bed hospital located in West Marion County. The organization includes the only Commission on Cancer approved cancer center in Marion County and inpatient Joint Care Center. It offers a host of medical services including bariatric surgery, cardiac and vascular, emergency, neurological and rehabilitation services and a variety of outpatient services.

Position Summary:
  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.

  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
  • Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
  • Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
  • Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
  • Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
  • Actively participate in PSO learning collaborative. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.


Experience:
  • Clinical background required.
  • Three to five years healthcare experience in patient safety, risk, and/or quality required. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.

Qualifications:
Licensure/Certification:
  • Certification in Patient Safety (CPPS) required;
  • ( If not already CPPS, must obtain certification within first year of hire.)
  • CPHRM required;
  • ( If not already CPHRM, must obtain certification within first year of hire.)

Education:
Bachelor's Degree in Healthcare related field required.