Regional Medical Center of Bayonet Point is a 290-bed acute care facility located in Hudson, Florida. Home of the nationally acclaimed Heart Institute, over 350 physicians, 950 employees, and 500 volunteers comprise our integrated healthcare delivery team.
Our nationally recognized Heart Institute, Accredited Stroke Center, Accredited Chest Pain Center, Commission on Cancer approved Cancer Care, Orthopedic, and Neurosurgery programs are all examples of the high quality results we produce while caring for our patients. We provide a full range of adult cardiac services and our physicians are dedicated to the diagnosis, treatment and prevention of heart disease. We provide comprehensive cardiac service and have performed over 100,000 procedures since opening our doors.
The Director Patient Safety provides leadership and direction in developing a culture of safety and in identifying opportunities and initiatives to enhance patient safety. The Director develops strategic and operational plans to build prospective , proactive, loss prevention and harm reduction patient safety program. Role Accountabilities Include: Systems Thinking and Reliable Design Expectations
Identification and Mitigation of Patient Safety Risk Expectations:
- Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
- Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
- Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
- Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
- Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
Safety Culture Advancement Expectations:
- Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
- Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
- Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
- Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
- Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
- Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
- Actively participate in PSO learning collaboratives. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.
Patient Safety Education Expectations:
- Champion completion of Culture of Safety Survey.
- Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
- Support and encourage harm reporting throughout the organization through a nonpunitive just event reporting system.
- Provide feedback that acknowledges both the value of event reporting and review of reported events.
- Facilitate thorough and credible review of events that address both system and individual accountability.
Partnership with Executive and Clinical Leaders Expectations:
- Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
- Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
Patient and Family Engagement Expectations:
- Work with facility leaders and managers to ensure thorough, credible and timely event management.
- Join with facility leaders to identify and hardwire behavioral norms (e.g. use of briefs, debriefs, NPSGs) that promote a culture of safety.
- Partner with facility leadership to establish activities that enable and sustain an open and fair environment promoting learning, safe systems, and appropriately managing behavioral choices related to patient safety (e.g. Patient Safety Rounds, Event Response, Disclosure).
Measureable Reduction in Avoidable Harm Expectations:
- Engage patients/families when appropriate in the patient safety program.
- Seek input from patients/families involved in harm or close call events as appropriate.
- Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
- Provide analysis and identifying trends from reports (e.g. PSIP data, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
- Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient's story of harm.
Certification in Patient Safety (CPPS) required;
- If not already CPPS, must obtain certification within first year of hire.
- If not already CPHRM, must obtain certification within first year of hire.
Other licenses/certifications required by State
Bachelor's Degree in Healthcare related field required.
Clinical background required.
Three to five years healthcare experience in patient safety, risk, and/or quality required. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom