Director of Patient Safety

Capital Regional Medical Center (CRMC) is a fully-accredited healthcare facility with more than 1,100 employees and 500 physicians. A 266-bed, acute-care hospital that offers 24/7 Emergency Services in Leon and Gadsden Counties including; a Pediatric ER , Senior Care ER and an Express Care ER . We also offer a Bariatric Center , Behavioral Health Center , Cancer Center , Chest Pain Center w/PCI, Comprehensive Breast Center , Family Center , Heart & Vascular Center , Orthopedic Center , Physical Therapy Services , Senior First , Sleep Center , Stroke Center, Surgical Services , Wound Healing Center , Network-of-Care Affiliated Physician Practices , and more.

Job Summary:
  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
  • Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
  • Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
  • Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
  • Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.


EXPERIENCE:
  • Clinical background required
    Three to five years healthcare experience in patient safety, risk, and/or quality required. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
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Qualifications:
Licensure/Certification:
  • Certification in Patient Safety (CPPS) required;
    ( If not already CPPS, must obtain certification within first year of hire.)
  • CPHRM required;
    ( If not already CPHRM, must obtain certification within first year of hire.)
Other licenses/certifications required by State

Education:
Bachelor's Degree in Healthcare related field required.