Founded in 1969, St. Petersburg General Hospital is a 219-bed facility located in the heart of South Pinellas County, Florida. St. Pete General is part of the HCA West Florida Division of Hospitals, a comprehensive network of hospitals, outpatient surgery and diagnostic imaging facilities, and a complete continuum of specialized healthcare programs that meet the healthcare needs of residents and businesses in West and Central Florida communities. Our parent company, HCA, is the nation's leading provider of healthcare services.
The mission of St. Petersburg General Hospital is to provide optimal healthcare services to the population and visitors of St. Petersburg General Hospital and the surrounding area. We will treat Patients, Families, Physicians and other Healthcare providers with respect, dignity and loyalty. As a leader in healthcare within the business community, we will act with absolute integrity and fairness as we conduct our business and personal lives.
The Director Patient Safety provides leadership and direction in developing a culture of safety and in identifying opportunities and initiatives to enhance patient safety. The Director develops strategic and operational plans to build prospective, proactive, loss prevention and harm reduction patient safety program.
Role Accountabilities Include:
- Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics,culture)
- Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
- Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
- Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
- Champion completion of Culture of Safety Survey.
- Facilitate analysis of culture of safety survey results such that data-driven action plans lead to targeted outcomes.
- Include patient safety in new hire orientation presentation (e.g. PSO membership, reporting expectations, safety culture)
- Provide ongoing education to leaders, clinicians and staff on the science of safety (high reliability, effective communication, sustaining awareness/alertness) and patient safety initiatives.
- Engage patients/families when appropriate in the patient safety program.
- Seek input from patients/families involved in harm or close call events as appropriate.
- Oversee the management and use of event information to benchmark and track progress to zero avoidable harm.
- Provide analysis and identifying trends from reports (e.g. PSIP data, SHARP report, Service Line Dashboards) to track progress of improvement strategies. Spread and sustain improvement.
- Present informative and actionable patient safety reports to appropriate committees to include high level presentations to Leadership, Medical Executive Committee and Board of Trustees. Include the patient's story of harm.
Certification in Patient Safety (CPPS) required;
- If not already CPPS, must obtain certification within first year of hire.
- If not already CPHRM, must obtain certification within first year of hire.
Other licenses/certifications required by State
Bachelor's Degree in Healthcare related field required.
Clinical background required.
Three to five years healthcare experience in patient safety, risk, and/or quality required. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.
A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom