Director of Patient Safety / Risk Management

Poinciana Medical Center is a four-story, 150,000 square foot hospital with 70 private beds and a six-private bed ICU. Poinciana Medical Center provides a full range of acute care services including emergency services, diagnostic imaging, inpatient and outpatient surgery, cardiac catheterization, laboratory, pharmacy, and a full range of support services. The Emergency Department is approximately 14,500 square feet and consists of 22 private treatment spaces, an EMS entrance and a helicopter pad.

Poinciana Medical Center is located at 325 Cypress Parkway in Kissimmee, serving the communities of Osceola and Polk counties.
Position Summary:
  • Prevent future harm by initiating and overseeing proactive evaluation and redesign of systems to improve care processes (e.g. forcing functions, checklists, error causation thinking, human factors, applied informatics, culture).
  • Support improved outcomes by emphasizing both appropriate behaviors and robust systems that include concise accountability measures and follow-up.
  • Improve consistent delivery of evidence-based care and reduction in preventable harm by focusing on reliability and applying the principles of reliable design.
  • Reduce variation in care delivery. Partner with the Patient Safety Organization to explore identified variations when appropriate.
  • Utilize alerts and best practices (e.g. Sentinel Event Alerts) to perform gap assessments and implement strong actions that will alleviate identified gaps.
  • Effectively report, investigate, and analyze patient safety incidents, medical errors and potential risks in the facility.
  • Facilitate thorough and credible serious event analysis that result in strong sustainable improvement strategies.
  • Facilitate thorough and credible failure mode effect analysis to identify and mitigate unintended adverse patient outcomes and evaluate effectiveness of process changes.
  • Perform Patient Safety Rounds that identify patient safety risks. Empower staff to identify and participate in resolution of patient safety concerns.
  • Coordinate disclosure of serious events to patients and/or families in accordance with organizational policy and regulations.
  • Assure timely reporting of Patient Safety Work Product (PSWP) to the Patient Safety Organization.
  • Actively participate in PSO learning collaborative. Ensure implementation of best practices, alerts, and updates to drive patient safety improvement.

Experience:
  • Clinical background required.
  • Three to five years healthcare experience in patient safety, risk, and/or quality required. Healthcare experience should be recent and within a clinical setting such as Hospital, Ambulatory Surgery Center, etc.

Qualifications:
Licensure/Certification:
  • Certification in Patient Safety (CPPS) required;
    ( If not already CPPS, must obtain certification within first year of hire)
  • CPHRM required;
    ( If not already CPHRM, must obtain certification within first year of hire.)

Education:
Bachelor's Degree in Healthcare related field required.

Share this Job

Other Locations For This Job