Director of Support
Location:
Cambridge , Massachusetts
Posted:
November 24, 2016
Reference:
5834795
The Global Education and Career Development Division is looking for a Director of Support for their department of faculty and staff. They recently had the person previously in this position depart, which has left them without someone to provide daily IT support, as well as helping coordinate different initiatives. The department needs a professional that can provide tier 1 support to the faculty and staff in their Windows PC and Mac environment. This support will include: upgrades, maintenance and troubleshooting of all hardware, software, printer and phone issues and escalating any issues to their outsourced desktop team. The Director of Support will need to be extremely personable and have exceptional communication abilities, as they will be interacting with faculty and staff of all levels and working as a technical liaison to all problems and project based work with other departments and vendors. He/She will be expected to help drive and coordinate a number of support implementations including, but not limited to: 1) supporting their department Drupal-based website by collaborating with other technical staff and vendors to discuss, analyze and track data, add and remove users. 2) test new system equipment for on campus interviewing that is being implemented among their career services and study abroad program. 3) make best software/hardware recommendations.

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems.com for other accommodation options.
A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

Know someone who would be interested in this job? Share it with your network.