Director, Product Management - DataSafe

  • Company: Fiserv
  • Location: Frisco, Texas
  • Posted: November 06, 2017
  • Reference ID: R-10083225
Position Description

Director Product Management - DataSafe

The Director Product Management translates the product strategy into a roadmap. You will coordinate market research and collection of technology watch data and provide technical guidance for future investment needs, as well as release priorities in the development of the product roadmap. You will investigate client issues and act as a liaison with Development and Account Management on the resolution of technical issues impacting clients. This position also provides technical expertise in new deals and renewals.

Essential Job Responsibilities:

  • Develops strategic vision and tactical product roadmaps for one of Credit Union Solutions core account processing platforms.
  • Creates product and business requirements based on market analysis, business strategy and customer needs in the aligned marketplace.
  • Identifies opportunities; develops business plans, marketing strategy, pricing strategy, financial and transaction based forecasts
  • Works closely with Design, Product Delivery and Development to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the product assigned. Consults with Product Marketing to develop launch plans, define marketing requirements and ensure key product collateral exists; i.e.: product guides, sales presentations, demo scripts, flash demos, feature comparisons, etc.
  • Validates and prioritizes requirements including defining benefits and impacts of releases across the organization and for clients and sets and achieves subscriber, transactions, quality, revenue and profitability objectives.
  • Performs other duties as required

The above statements are intended only to describe the general nature of the job, and should not be construed as an all-inclusive list of position responsibilities.

Required Qualifications:


  • Bachelor's degree in business, marketing, and/or related field preferred, will accept 6-10+ years of progressive responsibility within the Product Management environment in lieu of education.

Job-Related Experience:

  • Product expertise with Account Processing Cores
  • Profession with deep experience within or serving banks or credit unions
  • Minimum of 6-10 years of progressively responsible experience in a Product Management role. Preference for prior experience managing the product life cycle for software products.
  • Experience with platform products and platform strategy is strongly preferred.
  • Experience in creating release roadmaps that support product strategies

Additional Skills/Knowledge:

The successful Director, Product Management will:

  • Be knowledgeable, experienced, and proficient in Product Management standards and practices (Agile, Scrum, Pragmatic Marketing) with particular appreciation for the end-to-end Product management discipline.
  • Ability to understand client needs and translate them into innovative functionalities.
  • Be able to effectively work with other organizational units and lead through influence.

The successful Director, Product Management will:

  • Proven ability to understand complex business and technical concepts and make balanced judgments when faced with trade-offs.
  • An ability to complete tactile activities.
  • Strong analytical skills and ability to build consensus.
  • Strong communication and presentation skills with the ability to interact at all levels of the organization.
  • Endeavor to engage at the client level. Strong communication and presentation skills to interact at all levels of the clients from C-level to technical and operation levels.
  • Solid thought leadership and ability to influence others through collaborative efforts.
  • An ability to quickly establish credibility and rapport with a broad set of constituencies.
  • Strong interpersonal skills and the ability to interface with all levels of management.
  • Strong results orientation with demonstrated track record of success.
  • A high degree of adaptability/flexibility.
  • The ability to excel in dynamic, fast-paced environment.


  • Domestic travel required up to 10-20% of the time

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