Director, SMB Direct Sales
Harrisburg , Pennsylvania
October 24, 2017

Comcast brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.



Job Summary:

Responsible for effectively directing and monitoring the sales of integrated communication structure to small-to-medium business customers in an effort to maximize sales revenues and meet corporate objectives on a consistent basis.

Directs and develops Managers/Supervisors in the field operation area.


Provides leadership and direction for multiple functional areas. Manages professionals at manager, supervisor and professional levels. Ensures appropriate resources to achieve financial and business objectives.

Influences, shapes, and integrates strategy for functional area(s).


Core Responsibilities:

- Develops a consultative business-to-business sales culture through strong leadership and coaching. Leads by example by modeling the Comcast Credo, Touchstones, and Promise.

- Leads by example by fostering a highly motivated sales team through positivity, energy, enthusiasm and a core value of coaching and mentoring.

- Community involvement; host lunches, attends industry events, networking events and other organization events.

- Develops 30, 60, 90 day strategic plans and has a focus on execution and generating results through strategic planning.

- Strategically position the business to be better.

- Coaches, reviews, rewards, motivates, disciplines, and terminates managers in the field sales, Sales Engineering, and Sales Support areas.

- Evaluates effectiveness of managers and implements necessary changes.

- Addresses personnel issues/performance issues in accordance with Company policy.

- Possesses an excellent knowledge of Company's products/services, pricing practices, and selling skills to effectively oversee small-to-medium business sales deployment of new products and services that target the enterprise segment.

- Monitors and prepares reports and forecasts monthly, quarterly, and annual sales results and other activity and performance measures through experience with processing and analyzing of data.

- Develops, plans, and coordinates seminars, sale incentive plans, and other strategies to achieve business unit objectives.

- Exhibits excellent written and oral communications, interpersonal skills and planning, presentation and organizational skills.

- Identifies and implements improvements in business processes yielding, increased sales performance, and/or higher operational efficiency through excellent time management, decision-making, and human relations skills.

- Establishes and cultivates effective business relationships, both cross-functionally and with Division and Corporate Business Services teams and with internal organizations to ensure maximum effectiveness of the sales organization.

- Manages and monitors small-to-medium business sales channels within budgeted sales and expense targets.

- Consistent exercise of independent judgment and discretion in matters of significance.

- Regular, consistent and punctual attendance.

- Must be able to work nights and weekends, variable schedule(s) as necessary.

- Other duties and responsibilities as assigned.


Job Specification:

- Bachelor’s Degree or Equivalent in Business and/or Marketing.

- Generally requires 9+ years related experience in field Sales Management (door to door and direct sales).

- 5+ years strategic sales leadership in a direct sales environment.

- Superior writing skills.

- Positive attitude, a natural coach.


Comcast is an EOE/Veterans/Disabled/LGBT employer

A little about us:
Comcast brings together the best in media + technology. We drive innovation to create the world's best entertainment and online experiences.

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