Dispatcher
Location:
Long Beach , California
Posted:
November 20, 2017
Reference:
00080-9500903616

*Managing approximately 50 drivers *Coordination of Maintenance activities and ensuring compliance with regulatory agencies in a fast paced, high energy environment. *Manage all aspects of Dispatch Operations. *Establish and hold staff accountable for key performance measures such as volume generation, service performance, load ratio, and claims performance. *Attract and retain talent, interview and hire Dispatchers. *Establish long term customer relationships and identify growth opportunities. *Liaison between Field Operations and customers. *Schedule loads while utilizing and maximizing available driver hours and loaded miles. *Identify priorities; utilize available resources effectively to meet these priorities; anticipate change and/or problems and reallocate resources when necessary. *Adjust forecasted loads based on sales and market trends. •Confidently make good decisions under time pressure. •Make quick decisions based on simple equations or deductive reasoning. •Communicate effectively with customers and drivers providing concise instruction or information. •Use effective listening skills to collect required information or to identify potential problems / warning signs. Escalate information when necessary. •Develop relationships with customers and drivers; utilize relationships to influence others and gain willing cooperation.


A little about us:
Founded in 1948, Robert Half (NYSE: RHI) is the world's first and largest specialized staffing services firm.

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