Tempe , Arizona
October 24, 2017
Job Description Branch ID:5114

Pay Rate/Salary: $17.00-17.00 / Hour
We are looking for 2 dispatchers to work for an established company in the east valley, located in Tempe, just off of I-10. There are two shifts avaialable:

Monday - Friday 5:00 am - 1:30 pm, will work weekends as needed

Monday - Friday 10:00 am - 6:30 pm, will work weekends as needed

The Dispatch position is responsible for the daily pick up and delivery coordination of customer's service requests; to drivers, bikers and walkers.

  • Verify the total number of drivers working each day and recommend if additional drivers are required.

  • Confirm the completion of calls.

  • Respond within 10 minutes to any callbacks, messages or cancellations.

  • Encourage and motivate all drivers to meet maximum potential while maintaining delivery time specifications.

  • Maintain professionalism, respect, fairness and dignity in all driver relationships.

  • Orientation and motivation as required relating to the drivers, bikers and walkers.

  • Recognize and prioritize�alert for immediate dispatch.

  • Identify and ensure all customers are given 100% performance on deliveries.

  • Ensure on-time work completion and prompt pick-up in accordance with established standards of service.

  • Provide assistance to other dispatch boards.

  • Provide assistance to distribution as well as other departments.

  • Provide Dispatch Supervisor/Operations Management with information on equipment failures and problems.

  • Other duties as required.

  • Job Requirements �High School graduate or GED required.
    �Some college hours desired.
    �Must possess excellent knowledge of the city and suburb being dispatched.
    �Minimum two years experience in the courier industry.
    �Must possess outstanding verbal communication skills.
    �Must possess excellent interpersonal skills.
    �Must possess the ability to work under pressure.
    �Must possess a minimum of 6 months of computer skills.
    �Must possess the ability to exercise good judgement.
    Must be able to lift more than 25 lbs.

    To apply, please send your resume to Phoenixresumes@staffmark.com

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