Job Description Branch ID:5114Verify the total number of drivers working each day and recommend if additional drivers are required.
Pay Rate/Salary: $17.00-17.00 / Hour
We are looking for 2 dispatchers to work for an established company in the east valley, located in Tempe, just off of I-10. There are two shifts avaialable:
Monday - Friday 5:00 am - 1:30 pm, will work weekends as needed
Monday - Friday 10:00 am - 6:30 pm, will work weekends as needed
The Dispatch position is responsible for the daily pick up and delivery coordination of customer's service requests; to drivers, bikers and walkers.
Confirm the completion of calls.
Respond within 10 minutes to any callbacks, messages or cancellations.
Encourage and motivate all drivers to meet maximum potential while maintaining delivery time specifications.
Maintain professionalism, respect, fairness and dignity in all driver relationships.
Orientation and motivation as required relating to the drivers, bikers and walkers.
Recognize and prioritize�alert for immediate dispatch.
Identify and ensure all customers are given 100% performance on deliveries.
Ensure on-time work completion and prompt pick-up in accordance with established standards of service.
Provide assistance to other dispatch boards.
Provide assistance to distribution as well as other departments.
Provide Dispatch Supervisor/Operations Management with information on equipment failures and problems.
Other duties as required.
Job Requirements �High School graduate or GED required.
�Some college hours desired.
�Must possess excellent knowledge of the city and suburb being dispatched.
�Minimum two years experience in the courier industry.
�Must possess outstanding verbal communication skills.
�Must possess excellent interpersonal skills.
�Must possess the ability to work under pressure.
�Must possess a minimum of 6 months of computer skills.
�Must possess the ability to exercise good judgement.
Must be able to lift more than 25 lbs.
To apply, please send your resume to Phoenixresumes@staffmark.com
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