Disputes Resolution (Fraud), M-F 11:30am to 8:00pm

  • Company: Adecco
  • Location: Cincinnati, Ohio
  • Posted: January 07, 2017
  • Reference ID: 158929957
Adecco is currently assisting a national lender in their search to fill multiple Customer Service Representative -Dispute position in Cincinnati, OH. This is for a long-term temporary with possibility for hire for the successful candidate. In 2011 the client received the Gallup Great Workplaces Award and prides themselves on an engaging, inclusive work environment. This is a fantastic opportunity to gain experience in a profitable industry.

These positions are clerical positions. Anyone that has a QC or QA background would be a good fit. Our associates will be working in card fraud but more behind the scenes doing clerical work, not on the phones taking customer calls.

If you meet the qualifications listed below please Apply Now!

Monday through Friday - 11:30am - 8:00pm
Saturday - 8:30am to 5:00pm
Off Day To Be Determined

$13.00 an hour

Criteria Preferred:
• Detail Oriented
• Analytical skills - requirement
• Computer Savvy
• Ability to multitask
• Focused
• Bankcard disputes experience (Debit Card, Credit Card, ACH)
• Ability to understand general accounting (Debits and Credits)
• MasterCard/Visa regulation knowledge or Chargeback Processing background

-Must have at least a High School diploma or GED
-Experience in QA or QC clerical position
-Minimum of 2 years of Disputes experience
-Experience using account management software and an automated Dialer system
-Available to work on weekends
-Great communication, negotiation, and listening skills
-Minimum typing speed of 40 wpm with the ability to talk and type.
-Project a positive image over the phone while utilizing negotiation skills to balance the needs of the customer and the business
-Exemplify good work ethic in regards to punctuality, attendance, and compliance

Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Disputes Specialist position in Cincinnati, OH or any related opportunities with Adecco.

Adecco is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

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