Acts as liaison between customer, sales, and production facility. Provide customer service on projects and accounts using kitting, inventory and distribution services in a fast paced, multi-tasking environment. Provide internal and external performance reporting and metrics for both our customers as well as the organization.
Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes to successfully execute and complete the more progressive/complex duties of the job. Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on department or company.
Must have very good knowledge of technology to include corporate specific systems, computers and software programs such as MS Office which should include spreadsheet and word processing programs. Requires good knowledge of multiple functions or areas of the business in which there is frequent contact with while completing daily work assignments of the job. Must have very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments. Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.
Experience in Inventory and Distribution services, functioning in a printing environment.
Advanced knowledge in technology to include specific corporate systems, computer and software programs such as MS Office, which should include spreadsheet and word processing programs.