Acts as liaison between customer, sales, and production facility. Provide customer service on projects and accounts using kitting, inventory and distribution services in a fast paced, multi-tasking environment. Provide internal and external performance reporting and metrics for both our customers as well as the organization.
- Works with customers, customer service reps, and sales force on jobs requiring inventory storage and distribution
- Processes external and internal data to prepare multi-location shipments
- Shipment and job level exception avoidance measures
- Maintain internal and external customer relationships
- Provide pro-active internal and external inventory and shipment communication
- Create and establish processes for customer accounts
- Insures inventory integrity and turnover by following processes to report and relieve slow moving/obsolete inventory
- Maintains inventory via company systems
A little about us:
Join a company changing the fast-moving world of communications, where people like, link, pin, post and share. At RR Donnelley, we do it all.