Pay Rate/Salary: $14.50-15.50 / Hour
Looking for a career opportunity? Have a natural knack for technology? Staffmark is looking for you!
Pay Rate/Salary: $14.50/Hour (English) 15.50/Hour (Bilingual)
Staffmark loves matching great people to great jobs. Join Staffmark's team and get your foot in the door with one of the area's best companies and most respected brands in the US Asurion!!! Staffmark is accepting applications for tech savvy Customer Support / Help Desk Technicians in the North Phoenix (Glendale, Peoria, Avondale) area. This job offers steady work and a chance to work in a fun and fast paced work environment.
We'll give you the support to help you succeed, including in-depth interactive training on the systems, applications and tools that facilitate device set up, education, and troubleshooting. If a service or feature isn't working, you'll help get it up and running. You'll also be a teacher, explaining everything from device capabilities to wireless carrier data product offerings. And when you're finished, you'll simply log each customer's data, including contact information, a statement of the problem and resolution, and a list of the tools you used.
Previous customer support experience
Excellent data entry skills of at least 20 WPM
Working knowledge of wireless technology and equipment
Experience with various types of mobile devices
Experience with Bluetooth connectivity
Technical Degrees or Certifications preferred
Outstanding communication skills
Must be flexible with schedule - Facility is open 24/7 including most holidays
Able to effectively multi-task
High school Diploma or GED required
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.
Requirements1 Year Call Center Experience
1 Year Customer Service Skills
Love for Cell Phones
A little about us:
Staffmark’s mission is simple—to help you achieve your goals. We want to be your job search partner.