EAM - Enterprise Account Manager
Location:
Milwaukee , Wisconsin
Posted:
October 19, 2017
Reference:
204727BR


The Enterprise Account Manager position is a consultative field position within our Enterprise commercial sales team. Individuals in this position are responsible for the upsell of voice, data and video services to existing customers, as well as the renewal, retention and win back of customers. Account Managers are responsible for developing long-term relationships with new and existing customers and have a passion for maintaining customer relationships

  • Primary responsibility is existing customer upsell, contract renewal within the Mid-market and Enterprise segments and win-back of former customers

  • Responsible for achieving a monthly revenue quota in data phone, cloud and video sales

  • Contacts prospective clients by telephone, cold call premise visits, networking and industry events

  • Develops customer centric solutions and deliver sales proposals on product benefits

  • Clearly understand and communicates the company’s value proposition

  • Works with the Account Executive and Account Consultant teams to insure timely handoff of sold accounts for ongoing management and retention

  • Maintain all sales databases necessary to report sales activity and customer information

  • Works in conjunction with other Business Services support groups, including Sales Support and Marketing

  • Attend all sales meeting and training sessions as required by Management

  • Position also involves some field sales activities with occasional travel to customer locations

  • Minimum of High School diploma or equivalent from an accredited organization required

  • 2-4 years of business to business account management or sales experience, preferably selling data, voice, cloud and/or video solutions

  • Working knowledge of computers, computer networking, Internet solutions and fiber connected networks

  • Strong verbal, written and interpersonal communication skills

  • Ability to multitask, as well as work efficiently and effectively within required deadlines

  • The ability to learn quickly and apply knowledge, along with the ability to work in a team environment

  • Bachelor's degree from a four-year college or university (Business related field), preferred

  • Strong experience utilizing CRM systems (SalesForce)

  • Experience with Microsoft Office (Excel, Word, PowerPoint, Outlook)


A little about us:
Spectrum is the nation’s fastest growing TV, internet and voice company. We’re committed to integrating the highest quality service with superior entertainment and communications products.

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