Employee Relations Manager
Bernards , New Jersey
March 20, 2017


You will serves as a subject matter expert and escalation point for all leveraged employee relations matters within a particular Market or client group.  Conducts internal investigations of leveraged employee relations issues and advises on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of employment law (domestic and/or international), industry regulations and current business processes.  Partners with, advises and counsels Headquarters, Market, and Channel HR and functional leaders to develop and maintain a healthy, productive, legally compliant, harassment, and discrimination free work environment.
You are responsible for results in terms of reducing costs to the business; ensuring compliance with business practices and positive working environment for employees.   A high degree of creativity, latitude, and decision-making is required.


Provides advice and counsel to all levels of leadership.  Makes recommendations on appropriate resolutions to Code of Conduct violations and general employment related matters.  Must have the ability to serve as lead on project teams.

Work Complexity:

You will be able to use independent/critical thinking and constant interpretation of evolving laws, guidelines and practices.  Matters that lack precedent or standards will require complex analysis and initiative in developing methods, techniques and evaluation criteria in order to recommend resolution. Must be able to handle multiple deadlines and produce high quality work under tight schedules.  Incumbents are considered to be the Subject Matter Expert in field of specialization.


  • Bachelor’s degree in HR, or related field, or equivalent experience. 
  • A minimum of three (3) years of progressive HR assignments managing complex Employee Relations issues.
  • A proven track record of effectively working with and influencing Senior Leadership to resolution of complex Employee Relations issues.  Demonstrated credibility with Senior HR Leadership a must. HR Field experience in customer service/retail a plus. 
  • Superior knowledge and understanding of Title VII, ADA, ADEA, FMLA, NLRA,Time Off and a working knowledge of other local, state and federal employment laws.
  • Broad understanding of the organization’s business strategy, processes and procedures.
  • Ability to analyze trends and issues.
  • Proven superior investigation, persuasion and diplomacy skills. 
  • Technical proficiency in Peoplesoft, Powerpoint, and Excel.

  • JD or legal training/experience
  • Ability to communicate/work closely with individuals in upper management positions.
  • Excellent written and verbal communication and presentation skills.
  • Excellent interpersonal skills with demonstrated ability to facilitate collaborative solutions to complex multi-disciplinary problems.

Equal Employment Opportunity

We’re proud to be an equal opportunity employer – and celebrate our employees’ differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status.  Different makes us better.

A little about us:
Verizon is one of the largest communication technology companies in the world.

Know someone who would be interested in this job? Share it with your network.