Eng. 2, Technical Product Sales Support
Location:
Indianapolis , Indiana
Posted:
October 22, 2017
Reference:
168346

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.



Job Summary:
Responsible for providing specific product and/or technical knowledge,
advice, and support to Sales Representatives and customers. Works as a
collaborative member of the sales team to market and sell the Company's
product lines. Provides insight to customers on current network
situations. Works with moderate guidance in own area of knowledge.

Core Responsibilities:
- Performs needs analyses for the Company and its customers, and
produces strategic, cost-effective solutions.
- Provides timely, technical support and problem resolution for field
service questions.
- Supports Sales team with product modifications and engineering
expertise for custom projects.
- Assists representatives and customers in evaluating and selecting
products.
- Creates, reviews, and executes product test plans and cases, documents
test progress, and reports results.
- Recommends products to meet customer needs
- Other duties and responsibilities as assigned.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) as necessary.
- Consistent exercise of independent judgment and discretion in matters
of significance.
- Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.

Job Specification:
- Bachelor's Degree or Equivalent
- Engineering
-
- Generally requires 5+ years of related experience



Comcast is an EOE/Veterans/Disabled/LGBT employer


A little about us:
Comcast brings together the best in media + technology. We drive innovation to create the world's best entertainment and online experiences.

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