Engagement Manager
Location:
King of Prussia , Pennsylvania
Posted:
December 07, 2016
Reference:
16008432-en-us

Title: Engagement Manager

Location:  King of Prussia, PA

 

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. McKesson Health Solutions delivers industry-leading clinical evidence and expert technology to help payers and providers collaborate for better healthcare outcomes at lower costs. Our solutions reduce unnecessary healthcare utilization while improving outcomes; operationalize complex volume- and value-based payment models; and optimize billing communication between providers, patients and payers. Our solutions are in more than four out of five payers in the country; more than 3,900 hospitals and facilities use our InterQual® evidence-based decision support criteria; and our RelayHealth® financial solutions are used to automate 1.9 billion financial transactions each year.


We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.


Join our team of leaders to begin a rewarding career.



McKesson is seeking a highly qualified Engagement Manager to perform a lead role in managing the implementation of our software solution. The Engagement Manager must maintain complete control on project schedule, budget and risk issues.  Facilitate timely decisions to maintain project schedule and budget.  Provide management with regular project updates, maintain trusting relationships, identify project risks early and assist by providing prudent and timely recommendations for risk avoidance.  Supervise and mentor junior staff for both project and career growth, and make staff development recommendations.

 

PROJECT MANAGEMENT
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
  • Identifies resources needed and assigns individual responsibilities
  • Manages day-to-day operational aspects of a project and scope
  • Reviews deliverables prepared by team before passing to client
  • Effectively applies our methodology and enforces project standards
  • Prepares for engagement reviews and quality assurance procedures
  • Minimizes exposure and risk on project

 

CUSTOMER RELATIONSHIP MANAGEMENT
  • Manages day-to-day client interaction, sets and manages client expectations
  • Develops lasting relationships with client personnel that foster client ties
  • Communicates effectively with clients to identify needs and evaluate alternative business solutions
  • Continually seeks opportunities to increase customer satisfaction and deepen client relationships
  • Builds a knowledge base of each client's business, organization and objectives
  • Facilitates team and client meetings effectively
ACCOUNT MANAGEMENT
  • Ensures project documents are complete, current, and stored appropriately
  • Manages project budget
WORKFORCE & ADMINISTRATIVE
  • Tracks and reports team hours and expenses on a weekly basis
  • Excellent abilities in public communications and consensus building
  • Delivers engaging, informative, well-organized presentations
  • Resolves and/or escalates issues in a timely fashion
     

Qualifications



Minimum Requirements

  • 5+ years experience in project management, requirements definition, building systems solutions and/ or deployment of business requirements to information systems.


Critical Skills

  • Proven prior experience performing all Software implementation/Assistant Engagement Manager responsibilities and functions
  • Thorough knowledge of services management related to the healthcare industry and building system solutions.
  • Working knowledge of project management or building systems solutions and/or business applications.


Additional Knowledge & Skills

  • General understanding in the areas of application programming, database and system design is highly desirable
  • Understands Internet, Intranet, Extranet and client/server architectures
  • Maintains awareness of new and emerging technologies and the potential application on client engagements
  • Excellent ability to work in a team environment
  • Collaborative, customer-focused and able to create visible value.
  • Proficiency in computer applications such as Microsoft Word, Excel, Project and - PowerPoint
  • Proficiency in Microsoft Project
  • PMI or other project management experience and certifications are a plus

Education
4-year degree in computer science or related field or equivalent experience


Physical Requirements
General Office Demands


Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.

We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.

McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.

Qualified applicants will not be disqualified from consideration for employment based upon criminal history.

Agency Statement
No agencies please.

A little about us:
McKesson is in business for better health.

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