Entry level support analyst
Location:
Charlottesville , Virginia
Posted:
October 18, 2017
Reference:
6127772
This position requires independent thinking, good judgment and decision making, consistent delivery of premium customer service, organizational skills, and a strong commitment to teamwork. Enhancing relationships with our existing and potential clients, by using critical thinking and questioning skills to determine their needs is required. This position is responsible for contributing to and supporting the management of specialized client transactions in a responsive manner over written forms of communication, resulting in a high degree of client satisfaction. This position is responsible for addressing client issues, including but not limited to, password reset / login help, exam registration confirmation, payment receipt and invoice requests, exam pricing, registration deadlines and basic requirements.

About TEKsystems:

Join TEKsystems®, a leading IT staffing, IT talent management and IT services firm, and get your career on the fast track. We have more than 100 offices worldwide, and we partner with over 6,000 clients and place over 80,000 consultants per year. At TEKsystems, we seek to understand our consultants' skills, goals and interests, allowing us to present targeted job opportunities on a contract, contract-to-hire or direct placement basis. TEKsystems' leadership in the market stems from our sincere and personal commitment to driving the success of our customers, consultants and each other.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888 472-3411 or email accommodation@teksystems.com for other accommodation options.

A little about us:
TEKsystems provides corporations with IT staffing, talent management expertise and IT services, enabling them to meet their business objective.

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