HealthTrust Workforce Solutions, an affiliate of HCA, delivers proven workforce strategies at hospitals and healthcare facilities nationwide - aimed at improving employee satisfaction, patient satisfaction and workforce efficiencies. It is a trusted advisor on enterprise-wide workforce strategies and assessments; the nation's largest provider of healthcare managed staffing program solutions; the seventh largest provider of clinical and non-clinical healthcare staffing and recruiting services; and an innovator in educational services designed to bridge the nursing shortage gap. With first-priority access to more than 200,000 jobs at the nation's top-performing hospitals, HealthTrust Workforce Solutions empowers thousands of clinicians each year to deliver exceptional patient experiences.
GENERAL SUMMARY OF DUTIES - The Ethics & Compliance Officer is primarily responsible for ensuring adherence to ethics and compliance initiatives within HealthTrust Workforce Solutions (HWS). This individual will implement and monitor compliance programs for all HWS, coordinate issue resolution, handle Ethics Line cases and reportable issues, company policy distribution, and oversee ethics and compliance education requirements. Performs due diligence on compliance related issues and determines corrective action, including educational opportunities, policy changes, and process improvement, communicating these activities to HWS leadership. Monitors performance to identify best practices and work with the HWS departments to implement these across the operations. Participates in compliance audits and addresses any identified issues. This individual must demonstrate strong commitment to stakeholder relationships by taking ownership of issues and facilitating effective outcomes in a timely manner. This individual will also be responsible for working hand in hand with senior leaders in developing the future strategy and prioritization of initiatives.
Position reports to HCA's SVP and Chief Ethics & Compliance Officer.
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Monitor internal systems to ensure compliance.
- Chair the Ethics and Compliance committee for HWS.
- Review, interpret, and communicate relevant company policy updates.
- Keep HWS Leadership informed of the status of Ethics and Compliance issues with HWS, where appropriate.
- Review internal and external audit reports and investigations relating to HWS and coordinate appropriate corrective and preventative actions.
- Assures that colleagues are aware that they may raise concerns or report suspected violations of the Code, of Policies and Procedures, or of law or regulations to a supervisor, to any member of local management, to HR, to the ECO, or to the Corporate Ethics Line without fear of retaliation.
- Conducts investigations resulting from calls to the corporate Ethics Line or from internal reports within HWS.
- Acts as a resource to HWS Leadership for ethics and compliance issues.
- Develop and monitor performance indicators related to compliance.
- Develop best practice documentation and implementation plans.
- Actively communicate with HWS representatives related to appropriate issues or compliance initiatives.
- Work with HWS leadership to ensure that any new policies/processes are compliant with all company/regulatory requirements.
- Oversee ethics and compliance education requirements.
- Review all ethics and compliance related decisions within HWS with the ability to overturn those decisions which do not further the ethics and compliance program
- Other assigned duties as required.
KNOWLEDGE, SKILLS, & ABILITIES
Absolute Integrity - Models ethical and compliant behavior and acts with unimpeachable integrity. Organization - proactively prioritizes needs and engages in matrix management. Communication - communicates clearly and concisely. Leadership - guides individuals and groups toward desired outcomes, setting high performance standards. Customer orientation - establishes and maintains long-term customer relationships. Technical Expertise - Is proficient in processes, policy, regulatory requirements and technology with a significant emphasis on understanding of regulatory requirements, code of conduct and other HCA compliance policies. PC Skills - skilled in Microsoft Office applications and others as required. Project management - applies tools and processes to identify and communicate project goals, schedules, responsibilities, progress and performance. Strong interpersonal skills - builds strong relationships with diverse groups, encouraging accomplishment of mutually established goals.
Bachelor's degree in Business Administration, Nursing, Human Resources or equivalent work experience. Masters or other graduate degree preferred.
7 years compliance related experience in a healthcare setting (advanced degree may substitute for up to four years of this experience). 3 years management level experience required. HCA and staffing/HR experience preferred.
Certificate in Healthcare Compliance preferred.
A little about us:
HCA is the nation’s leading private provider of healthcare services. Comprised of locally managed facilities which include 230,000 employees at over 160 hospitals, over 120 surgery centers and 100 urgent care facilities in 20 states and the United Kingdom