Alamo Rent A Car servicing the Kahului Airport has an exciting opportunity for a Part Time Exit Booth Agent. The Exit Booth Agent provides superior, friendly, efficient customer service during all aspects of the rental car assignment process. They facilitate the rental process through verification and documentation of all necessary driver information and vehicle selection information for an efficient and timely rental and return experience. They perform all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.
This position will work a flexible 30-39 hours/week schedule including nights, weekends and holidays. Responsibilities:
Prepare all rental documents accurately and completely.
Verify car information and VIN number for security and car control.
Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image.
Ensure that "Booth" is stocked with appropriate supplies to meet the needs of our customers.
Provide all customers with undivided attention while assisting them at the exit booth.
Make eye contact and greet all customers; thank customer at the conclusion of all transactions.
Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary.
Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer.
Equal Opportunity Employer/Disability/Veterans