Campaign Services is a team comprised of CampaignSpecialists who are pivotal members of the Responsys Professional Services team. Campaign Specialists build and deploy cross-channelmarketing campaigns on behalf of our clients with quality being the number oneconcern. We are instrumental in servingthe Responsys client base, achieving their marketing needs, and becoming anextension of their marketing team.
Campaign Services works on many different projects rangingfrom simple promotional emails to highly dynamic data driven automations withcross-channel orchestration. Wetypically engage with our clients in three different ways: Ongoing full-servicesupport, project based, or consultative knowledge transfer.
Member of an expert services team who is responsible for delivering a quality solution in a timely manner, on budget and to a client*s satisfaction. Responsible for delivering a set of services and key deliverables that match customer specifications. Key responsibilities include the development, testing, and launching of marketing programs.
Member of the Expert Services team who provides expert services both as an individual and a team member. Takes direction from senior team members and management to ensure quality marketing deliverables for Oracle customers. Has strong subject matter expertise in marketing programs and campaigns. Has the ability to develop, coordinate, test, and launch standard interactive marketing programs using the Oracle Marketing platform for on-time, on-budget, and error free project deliverables. Has the ability to provide guidance to junior members. Can actively manage customer escalations. Reviews project requests from clients to determine how to implement using established processes and best practices, or scope production specifications for custom projects. Seeks direction from leadership and escalates issues as required.
Oracle will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance.
A little about us:
Oracle is shifting the complexity from IT, moving it out of the enterprise by engineering hardware and software to work together—in the cloud.